Terms & Conditions
Welcome to NEADSO.com. These Terms & Conditions (“Terms”) govern your use of the NEADSO website and services provided by Northeast Advertising Solutions (“NEADSO,” “we,” “us,” or “our”).
By accessing NEADSO.com, submitting a request, purchasing services, or otherwise engaging NEADSO for services, you agree to these Terms, together with any applicable proposal, estimate, service agreement, order, or invoice.
If you do not agree with these Terms, please do not use our website or services.
1. About NEADSO
Northeast Advertising Solutions provides digital marketing, advertising, website, hosting, creative, and related business services.
Services may include:
Google Ads management
Meta advertising
Search engine optimization (SEO)
Local SEO
Website design and development
Website hosting and management
Email marketing
Content creation
Social media and digital marketing services
Marketing strategy and consulting
Analytics and reporting
AI-assisted marketing and content services
Website maintenance and technical services
Other advertising, creative, and digital solutions
Specific services, deliverables, pricing, and responsibilities may be described in a separate proposal, estimate, invoice, order, or service agreement.
2. Use of NEADSO.com
You agree to use NEADSO.com only for lawful purposes.
You may not use our website to:
Violate applicable laws or regulations
Attempt unauthorized access to our systems
Introduce malicious software or harmful code
Interfere with the operation or security of the website
Collect information through unauthorized automated methods
Infringe upon the rights of NEADSO or others
Engage in fraudulent, abusive, or deceptive activity
We reserve the right to restrict or terminate access to our website when necessary to protect NEADSO, our clients, our systems, or others.
3. Marketing & Advertising Services
NEADSO may create, manage, optimize, or provide consulting regarding advertising campaigns on third-party platforms such as Google, Meta, and other advertising networks.
Advertising performance depends on many factors outside NEADSO’s control, including:
Market conditions
Competition
Advertising budgets
Search volume
Platform algorithms
Platform policies
Website performance
Landing-page performance
Geographic targeting
Customer demand
Pricing and offers
Client responsiveness
Changes made by third-party advertising platforms
NEADSO does not guarantee a specific number of impressions, clicks, leads, calls, customers, sales, conversions, rankings, or revenue unless specifically stated in a written agreement.
Past performance, case studies, testimonials, projections, estimates, or examples do not guarantee future results.
4. Advertising Budgets & Third-Party Charges
Unless otherwise specified in writing, advertising budgets paid to Google, Meta, or other advertising platforms are separate from NEADSO’s management or service fees.
Clients are responsible for approved advertising spend and charges incurred through their advertising accounts.
Third-party platforms control their own billing systems, advertising auctions, policies, account reviews, suspensions, and charges.
NEADSO is not responsible for changes in third-party advertising costs, platform policies, account eligibility, or platform availability.
5. Search Engine Optimization
SEO is affected by search-engine algorithms, competition, website quality, content, authority, technical factors, location, user behavior, and other factors outside NEADSO’s control.
NEADSO does not guarantee:
A specific search-engine ranking
A #1 Google ranking
Placement in Google’s Local Pack or Maps
A specific amount of organic traffic
A specific number of leads or sales
Inclusion or placement within AI-generated search results
Search engines may change their algorithms, ranking systems, features, and policies at any time.
NEADSO will use reasonable strategies and industry practices to improve search visibility but cannot control search-engine results.
6. Website Design & Development
Website projects may include design, development, content implementation, integrations, optimization, and related services as specified in the applicable proposal or agreement.
Clients are responsible for providing requested materials, approvals, information, account access, and feedback necessary to complete a project.
Project timelines may be affected when required materials, approvals, or feedback are delayed.
Unless otherwise agreed, clients are responsible for ensuring that content, images, trademarks, claims, and other materials they provide to NEADSO may legally be used.
7. Website Hosting & Maintenance
NEADSO may provide managed website hosting, maintenance, security, backups, updates, migrations, performance services, and related technical support.
While we take reasonable measures to maintain website availability and security, no hosting environment or internet service can be guaranteed to operate without interruption.
NEADSO is not responsible for outages or service disruptions caused by circumstances outside our reasonable control, including:
Hosting infrastructure failures
Internet outages
Domain or DNS issues
Third-party software
WordPress plugins or themes
Cyberattacks
Platform failures
Maintenance
Force majeure events
We may perform maintenance, security updates, software updates, migrations, or other technical changes when reasonably necessary.
8. Email Marketing Services
NEADSO may provide email campaign design, content creation, campaign setup, delivery, management, and reporting.
Clients are responsible for ensuring that contact lists supplied to NEADSO were obtained and may be used in accordance with applicable laws and regulations.
NEADSO does not guarantee email delivery, inbox placement, open rates, click rates, responses, leads, or sales.
Email delivery may be affected by recipient mail providers, spam filters, sender reputation, third-party email platforms, and other factors outside NEADSO’s control.
9. AI-Assisted Services
NEADSO may use artificial intelligence and automated technologies as part of its internal workflow or in providing marketing, research, content, design, analytics, optimization, or other services.
AI-assisted outputs may require human review and may occasionally contain inaccuracies or incomplete information.
NEADSO does not represent that AI-generated or AI-assisted material will always be error-free.
Where appropriate, NEADSO combines technology with human review, strategy, and oversight.
10. Client Responsibilities
Clients agree to provide accurate information and reasonable cooperation necessary for NEADSO to perform requested services.
Depending on the service, clients may be responsible for providing:
Account access
Website credentials
Advertising-platform access
Business information
Logos and brand materials
Images and other content
Product or service information
Legal disclosures
Approvals and feedback
Clients are responsible for the accuracy and legality of claims regarding their own products, services, pricing, qualifications, licenses, promotions, and business practices.
11. Third-Party Platforms & Services
NEADSO works with or integrates services provided by third parties, which may include Google, Meta, WordPress, hosting providers, email platforms, analytics providers, payment processors, form providers, software companies, and other technology vendors.
Third-party services operate under their own terms, privacy policies, pricing, functionality, and availability.
NEADSO does not control these third parties and cannot guarantee continued access to or operation of their services.
A third-party provider may modify, suspend, discontinue, restrict, or change its services at any time.
12. Accounts & Security
Clients may be provided access to dashboards, portals, hosting systems, or other online accounts.
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
You should notify NEADSO promptly if you believe an account has been compromised or accessed without authorization.
13. Pricing & Payment
Pricing and payment terms may vary by service and will generally be stated in an estimate, proposal, invoice, order, or service agreement.
Unless otherwise agreed in writing:
Payments are due according to the terms stated on the applicable invoice or agreement
Work may be paused when an account becomes past due
Third-party fees and advertising spend may be billed separately
Pricing may change for future services or renewal periods
NEADSO reserves the right to modify service pricing.
Changes to recurring service pricing will apply prospectively and will not alter amounts already paid for completed billing periods.
14. Recurring Services & Cancellation
Some NEADSO services may be provided on a monthly, annual, or other recurring basis.
Specific cancellation requirements may be included in the applicable service agreement, proposal, invoice, or order.
Clients remain responsible for charges incurred before the effective cancellation date.
Third-party costs already incurred or committed on behalf of the client may remain payable.
15. Refunds
Because many NEADSO services involve professional time, strategy, custom work, advertising management, hosting resources, software, or third-party costs, payments may become non-refundable once work has begun or resources have been committed.
Completed services are generally not refundable.
Any refund or credit will be evaluated based on the applicable service agreement and circumstances.
Third-party advertising spend and fees paid directly to outside providers are subject to those providers’ refund policies.
16. Intellectual Property
NEADSO retains ownership of its pre-existing intellectual property, including its brand, processes, systems, templates, software, methods, designs, and proprietary materials.
Unless otherwise specified in writing, clients may use final deliverables created specifically for them after all applicable invoices have been paid.
Third-party assets—including stock photography, fonts, software, plugins, themes, platforms, and licensed materials—remain subject to their respective licenses and terms.
NEADSO.com and its original content, branding, graphics, designs, and other materials may not be copied, reproduced, distributed, or commercially exploited without permission.
17. Client-Provided Materials
Clients represent that they have the necessary rights or permissions to use any content, logos, trademarks, photographs, customer information, mailing lists, or other materials supplied to NEADSO.
NEADSO is not responsible for claims arising from materials supplied or specifically requested by a client when the client did not have appropriate rights or authorization to use those materials.
18. Portfolio & Examples of Work
Unless otherwise agreed in writing or restricted by confidentiality obligations, NEADSO may identify publicly launched work as part of its portfolio, case studies, marketing materials, or examples of services provided.
Confidential information, private account information, and non-public client data will not knowingly be disclosed for promotional purposes without appropriate authorization.
19. No Guarantee of Business Results
Marketing and technology services involve factors beyond NEADSO’s control.
NEADSO does not guarantee specific financial results, revenue, sales, customers, leads, search rankings, website traffic, advertising performance, or return on investment.
Any forecasts, estimates, projections, examples, testimonials, or case studies are provided for informational purposes and should not be interpreted as promises of future performance.
20. Disclaimer of Warranties
To the fullest extent permitted by applicable law, NEADSO.com and our services are provided on an “as is” and “as available” basis.
We do not warrant that:
The website will always be available or error-free
Third-party services will always function
Advertising or marketing campaigns will achieve specific results
Search-engine rankings will remain unchanged
Digital platforms will maintain existing functionality or policies
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
21. Limitation of Liability
To the fullest extent permitted by applicable law, NEADSO will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of our website or services.
This may include loss of revenue, profits, business opportunities, data, advertising performance, or other economic losses.
To the fullest extent permitted by law, NEADSO’s aggregate liability arising from a particular service will not exceed the amount paid to NEADSO for the service giving rise to the claim during the applicable service period.
Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply in every situation.
22. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless NEADSO and its owners, employees, contractors, and representatives from third-party claims arising from:
Materials or information you provide to NEADSO
Your products or services
Your violation of applicable laws
Your infringement of another party’s rights
Your misuse of NEADSO services
23. Privacy
Your use of NEADSO.com is also subject to our Privacy Policy, which explains how we collect, use, and protect information.
The Privacy Policy is available at:
NEADSO.com/privacy-policy/
24. Changes to Services or Terms
NEADSO may modify these Terms from time to time to reflect changes to our services, business practices, technology, or legal requirements.
Updated Terms become effective when posted on NEADSO.com unless otherwise stated.
The “Last Updated” date at the top of this page identifies the most recent revision.
25. Governing Law
These Terms are governed by the laws of the State of Rhode Island, without regard to conflict-of-law principles.
To the extent permitted by applicable law, disputes arising from these Terms or NEADSO’s services will be resolved in the appropriate state or federal courts located in Rhode Island.
26. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
27. Entire Agreement
These Terms, together with any applicable proposal, service agreement, order, estimate, invoice, and Privacy Policy, constitute the agreement governing the applicable services.
If a signed service agreement contains terms that conflict with these general Terms, the signed service agreement will control for that particular service.
28. Contact NEADSO
Questions regarding these Terms & Conditions may be directed to:
Northeast Advertising Solutions (NEADSO)
1050 Main Street, Unit 22
East Greenwich, RI 02818
Phone: 401-339-0006
Email: support@neadso.com
Website: NEADSO.com